Deduckly Support
Let’s get you
back to your day.
A question about your account, a trip that needs a second look, or something that isn’t working? We’re here to help you move forward.
Talk to our team
Tell us what’s happening and we’ll help you find the next step.
Email Deduckly Support deducklysupport@karlsonworks.comA few details help
Give us a little context so we can understand the issue.
- The email address on your Deduckly account
- Your device model and operating system version
- What happened and what you expected
- A screenshot, if it helps explain the issue
A good place to start
Quick guidance for a few common questions.
I’m having trouble signing in
If you registered with email, open the verification link in your inbox before signing in. You can request another verification email from the app. If you joined with Google, choose “Continue with Google.” For a forgotten password, select “Forgot password?” on the sign-in screen.
How do I enable location or notifications?
Open your device settings, find Deduckly, and review its location and notification permissions. You can manage notification preferences in Deduckly’s Settings. Location access does not, by itself, start a trip.
I have a question about my records
Email our support team with the date of the trip, income entry, or expense you need help with, and describe what looks wrong. Include a screenshot if it helps show the issue.
How do I contact you about my account or data?
Email deducklysupport@karlsonworks.com with your request. You can also read our privacy policy for information about how Deduckly handles your data.